Makonis
Location
Bangalore | India
Job description
The Role: The Salesforce and Business Systems Manager will play a key role in optimizing and aligning our systems and tools across revenue-generating functions. This position will partner closely with Sales, Marketing, Customer Delight and Finance, providing key insights into tool performance, implementation, integration, optimization and provisioning.
Roles & Responsibilities : Monitor and maintain GTM SaaS applications as an integrated system Manage daily tasks, vendor management, gather stakeholder feedback & implement best practices Conduct audits on existing systems and recommend, schedule and perform software improvements, upgrades, patches, and reconfigurations Provide ongoing administrative support for SaaS applications, ensuring compliance with policy and security guidelines Perform change management for system changes Maintain comprehensive documentation for applications, processes, and procedures Stay current with latest product releases, features, updates to maximize tool utility Continuously evaluate current SaaS portfolio to reduce redundancy and further streamline and consolidate workflows Assess, recommend and implement new SaaS applications and new features within existing applications Partner with internal business functions (Marketing, Sales, Finance, HR) and IT for continuous improvement and systems efficiency Required Skills: Overall work experience of 10-12 years Must have: Certified Salesforce administrator with hands on experience with other best-in-class platforms and tools (Outreach, Hubspot, ZenDesk, Apollo, etc) If that matches your profile, please do share a copy of your resume to [email protected] at an earliest with your Current and Expected Salary and Notice Period.Job tags
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