Aces Global Consulting Pvt Ltd
Location
Gurgaon | India
Job description
Job Description
Active knowledge and experience in Order to cash (O2C) processes. Manages Customer Data, Cash Application and Collections for client along with Billing for client invoices Customer Master Data Review customer contract/ new customer creation template/ maintenance of Customer Data Template according to defined parameters. Update contract/ customer information on ERP system based on the client policies and procedures and share information with the requestors. Adhere to the Accuracy parameters as prescribed within SLA Ensure all ad hoc activities assigned are completed within allocated timeframe. Proactively highlight any issues within the process Collections Downloading of bank statement. Tagging payments against open invoice on specified ERP systems based on the remittances received Raise queries with Client and collections team on issues within remittances received from Customers Follow up on unapplied and unidentified payments Address issues highlighted or any escalation ensuring avoidance of it Billing Create monthly invoices within the ERP System per defined timelines and agreements. Billing queries to be timely followed / resolved with the various teams Adhere to the accuracy parameters as prescribed within SLA Proactively highlight any issues within the process Address issues highlighted or any escalation ensuring avoidance of reoccurrence and resolve billing related disputes. Validate billing and rectify billing discrepancy. Experience, Qualification, SkillsJob tags
Salary