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Location

Bangalore | India

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Job description

Responsibilities

. A minimum of 4 years work experience in experience of handling service delivery & people management including performance management in a customer service / BPO environment
. Customer management experience a distinct advantage and involvement in internal and client reviews at a senior level
. Highly proficient in the use of MS Office, including Excel, Outlook and PowerPoint, as well as a working knowledge of other relevant systems

Additional Responsibilities:

. Ability to exercise managerial judgment, making firm decisions, delivering results with minimal supervision
. Excellent interpersonal and communication skills, facilitating the establishment and maintenance of effective working relationships with management, co-workers and customers.
. Self-starter with the proven ability to lead in a results driven team environment
. Highly developed Change Management skills

Preferred Skills:

S&F- ORDER MANAGEMENT & SALES PRESALES (BID MANAGEMENT, QUOTE, PROPOSAL MANAGEMENT, PRICING) LOGISTICS (SHIPMENT PLANNING - INBOND - OUTBOND LOGISTICS - GOOD RECEIPT - EXPORT DOCUMENTATION

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Job tags

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Salary