Location
Kochi | India
Job description
Job Description
The key purpose of the role of the Home Consultant is to gauge customer requirements accurately, suggest client-
centric design solutions, to increase profit maximization through studio sales and also lead the market penetration and
customer conversations across B2C, B2B and channel partner requirements.
Role Responsibilities
â–ª Responsible to manage walk-in customers & assist customer in exploring product catalogue and provide
consultation in selection of products.
â–ª Achieve all business milestones â€' conversions/sales.
â–ª Responsible to meet set targets.
â–ª Responsible for studio business growth & generating B2B orders through client meetings.
â–ª Responsible to conduct customer engagement activities to enhance awareness & footfalls.
â–ª Store Sales report â€' To prepare daily sales report (full funnel) to evaluate how far the store is from Sales targets.
â–ª Store Administration â€' Handling daily store activities, studio maintenance & upkeep & visual merchandise
consistent to Pepperfry Studio norms and SOPs.
Desired Skills and Competencies
â–ª Excellent communication, presentation & negotiation skills
â–ª Very strong Client Service & Excellent relationship building skills.
â–ª Problem-solving ability provide alternative solutions.
â–ª Detail focused, executes with excellence, and owns the outcome.
Associated Behaviors
â–ª Strong listening skills
â–ª Collaborative team player â€' Works well independently & with the team
â–ª Strong professional work ethics, Customer and solution oriented
â–ª Ability to build rapport with existing and potential clients (external and internal)
â–ª Able to quickly develop knowledge of new market.
Job tags
Salary
