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Invoicing Agent

VARITE INC

Location

Gurgaon | India

Job description

Description

Location: Gurgaon (Hybrid)

Exp: 1+ Years

Area Of Responsibility

  • BackOffice activity to cover invoicing and billing queries
  • Ensure that invoicing is processed accurately and to expected timelines
  • Ensure that the SLA on billing query resolution is achieved and maintained
  • Liaise with tech support for error resolution & system improvement
  • Handle customer queries through emails

Activity Invoicing

  • Ensure all travel tickets are invoiced daily
  • Undertake manual invoicing & credit notes where required
  • Perform billing administration tasks where required
  • Maintain and ensure the accuracy of customer invoicing
  • With assistance from the setup team identify, investigate, and resolve any issues around customer parameters preventing invoicing
  • Decrease the turn-around-time taken to render invoices to customers through process improvements
  • Raise, highlight Invoicing bugs, issues with tech support for error resolution & system improvement
  • Handle customer queries through emails

Skills/Experience:

  • Ability and diligence to follow processes through to conclusion
  • Strong time management skills
  • Ability to organize and prioritize effectively
  • Strong integrity
  • MS office Proficiency
  • Travel industry experience preferable

Job tags

Salary

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