National Account Manager-BFSI
Location
Mumbai | India
Job description
About Exotel
Exotel is the emerging market's leading full stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator. Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70 million conversations every day for more than 6000 businesses in India, Southeast Asia, the Middle East, and Africa. Today, the omnichannel contact centre, communication API suite, and conversational AI platform from Exotel help some of the fastest-growing businesses in emerging countries manage their customer engagement. They have a $50 million ARR and a $100 million Series D funding round.
Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category.
About the Role
The incumbent will operate from our office location and manage accounts spanning various geographical regions within the BFSI national cluster . This role requires a mandate for working from the office, and the candidate should be open to occasional travel.
What will you do
- The prospect will be responsible for the sales of products in the Enterprise segment in the BFSI vertical in India and achieve the sales revenue targets.
- Own the sales cycle right from prospecting clients/opportunities, introducing the company, positioning, presenting solutions, and negotiations till the closure of sales.
- Create/maintain excellent relationships with clients and be able to tailor products, and pitch according to their specifications.
- Develop and implement new logo acquisition strategy and market mapping strategy in the assigned territory/ vertical.
- Prepare business development strategies by proactively researching and anticipating prospective client needs.
- Secure business opportunities by cultivating mutually beneficial business relationships with current and potential clients.
What are we looking for:
Sales Skills :
- Ability to engage and influence key stakeholders in accounts Effective in performing technical/functional activities required during pre-sales stage.
- Past Experience in solution selling to enterprises (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions ) is desired.
Technical Domain expertise :
- Should not be averse to understanding Technology.
- Should be comfortable in understanding and explaining technology and solutions with a consultative approach.
Ownership & Commitment :
- Able to see the larger picture, willing to take responsibility for tasks and initiatives.
- Attention to detail in planning and communication.
- Focused and Driven to chase growth targets.
Preference of Professional background
- Direct Sales Experience in Solution Sales (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions)
- 10-15 years of experience of selling and managing to enterprises dealing in BFSI in North India.
Preference of Educational background:
- B.Tech and MBA is preferred
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