Product Manager-Car Loans
Location
Mumbai | India
Job description
Role/ Job Title: Product Manager - Car Loans
Function/ Department: Car Loans
Job Purpose:
The role entails for implementation and maintaining car loans products and managing the digital journeys of Car Loans product in various platforms, taking launches to closure with effective project management, evaluation of journey enhancement and drive towards implementation. Support and manage stakeholders, internal & external, handle the daily issue faced in managing production and drive team for effective closure of incidents. The role will closely collaborate with the Business, Technology, Operations, Policy and other supporting functions.
Roles & Responsibilities:
- Implementation of Used Car and New Car journey enhancement and measuring the builds before and after launch to drive product towards profitability.
- Identify the technical challenges observed in the entire production journey of salesforce and other digital platforms, report the same to digital journey team towards closure of the same to streamline production.
- Propose new tech journeys for development through constant competition benchmarking, build relevant features & offers to drive customer value proposition & profitability.
- Driving adoption of various builds implemented in system towards successful penetration of digital adoption.
- Proposing new Credit Policy & Underwriting Processes for right customer segment to policy and BIU team and get the necessary enhancements implemented through FICO.
- Facilitate seamless partner and dealer on boarding through system with minimal friction.
- Establishing and maintaining the internal ecosystem to support scale up of all facets of the business and execution of the segment roadmap.
- Work closely with analytics team for enhancing the journey towards digitally approving the cases through system without manual intervention, proposing for enhancement of pre-approved and pre-qualified base
- Lead, guide and mentor backend executives and testers of the product team.
- Tracking the projects in JIRA for faster delivery of change requests, getting the new enhancements properly tested through testers and close sign offs timely without any system bugs.
Key Success Metrics:
- Product & Proposition Implementation in the journey as per product roadmap.
- Market survey on various competition led journeys and gain a deep understanding of customer experience, identify and fill gaps.
- Act as a person in understanding the business requirement post discussing with the business team and build necessary features for better customer experience.
- Drive new initiatives & product development across car loans product.
Education Qualification:
Graduation: Bachelor's in Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management.
Post-graduation: MBA, PGDM
Experience :2 to 5 years of relevant experience.
Job tags
Salary
