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Customer Service Representative


Akshar Staffing


Location

Vadodara | India


Job description

Business Development Executive- TIPS Caller

Akshar Staffing is a privately held firm providing staffing solutions, IT product/software development, agile trainings & transformations, hardware break-fix support, and Windows migrations. With 51-200 employees, we are committed to delivering exceptional services to our clients. Our headquarters is in Houston, Texas.

 

Responsibilities:

As a Business Development Executive - Caller, you will be a key contributor to our growth strategy. Your responsibilities will Includes:

Outbound Engagement:

Initiate outbound calls to potential clients, introducing them to our products/services.

Craft compelling messages to effectively communicate our value proposition.

Lead Generation:

Proactively identify and qualify leads through strategic calling campaigns.

Document key information about prospects, ensuring accurate data in our CRM system.

Client Interaction:

Engage with clients to understand their needs, provide information, and address queries.

Build and nurture client relationships to foster long-term partnerships.

Product Expertise:

Develop a comprehensive understanding of our products/services for effective communication.

Stay informed about industry trends, competitor offerings, and market dynamics.

Collaboration with Sales Team:

Work closely with the sales team to schedule appointments and facilitate seamless handovers.

Provide valuable pre-sales support to enhance the overall sales process.

Reporting and Analysis :

Maintain meticulous records of calls, interactions, and leads.

Generate regular reports on call outcomes, lead conversion rates, and other relevant metrics.

Qualifications:

Bachelors degree in business, Marketing, or a related field.

Proven experience in outbound calling or telesales.


Job tags



Salary

Rs 1 - 3 lakhs p.a.

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