Key Account Executive - Ecommerce (E-Grocery)
Location
Bangalore | India
Job description
About us:
We're for more than 100 years, been world's leading manufacturer of chocolate, chewing gum, mints and fruity confections, operational in more than 180 countries. You'll get to work alongside some of India's brightest sales talent whilst developing yourself and be part of 80,000-member strong global team, located over 74 countries, 364 locations having 46 different brands.
At Mars Petcare , we believe that pet ownership brings joy and benefits that should be accessible to everyone. With five Billion dollar brand brands including PEDIGREE . Our 40,000+ Associates share our love for all pets - big and small - and are guided by our vision 'To make A Better World for Pets.'
Job Purpose
The ecommerce KAE is responsible for managing the online business (annual NSV and strategic targets within an assigned budget) and driving the growth of the assigned accounts, in line with
the agreed company strategy.
Running the account team day to day across category management, customer service, &
supply chain. The role is responsible for driving sales via the digital channel and building successful relationships internally with the appropriate teams.
Responsibilities
- Full operational responsibility for the ecommerce account and implementation of the activity plan and managing sales plans and execution.
- Implement, measure and monitor the performance of each account plan (NSV, ledger targets, invoice issues and payments, budget, case fill) taking decisive action to deliver sales revenue in line with plan.
- Ensure national agreements are implemented and optimized as well as contribute to the development of sales and marketing programs designed to meet or exceed sales volume objectives for the online partner.
- Customer Business Development through execution of category best practices and insights, and development of common strategic initiatives.
- Develop retailer wise supply & execution strategies to build category relevance.
- Drive activities & strategies that help market share gain for Mars Pet Nutrition
- Develop customer engagement through initiatives like Joint Business Planning, Top 2 Top meetings etc.
- Develop a mutually beneficial JBP with Key customers with clearly defined KPIs and review mechanisms.
- Conduct regular reviews on the progress of JBP KPIs.
- Prioritization and deployment of available spends towards strategic focus areas and activities for chains and brands.
- Track utilization and effectiveness of trade spends in activities.
- Work closely with Customer Marketing Team to develop solutions around High class visibility elements on the ecommerce portals.
- Optimize cost to serve and profitably manage account visibility investments, and design and execute activation programmes
- Closely work with Supply teams internally as well as on customer side to ensure best in class availability and fill rates for the account.
- Be the key customer contact representing Mars Petcare in day-to-day inquiries as well as in key account negotiations.
Job Specifications/Qualifications
Note: May differ from the current job holder's own skills and experience.
- Must have exposure in either Key Account Execution with E com or MT.
- Prior e-commerce experience preferred, either on the platform side or the brand side
- Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit.
- Well organized, excellent time management, presentation and negotiation skills.
- Business acumen and commercial awareness, analytical thinking.
- Mobility required with 20% travel.
Job tags
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