Oracle CX and Retail-Senior Consultant
Location
Bangalore | India
Job description
JOB SCOPE
Role : Oracle CX and Retail- Senior Consultant
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.
Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.
2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Responsibilities
- Very strong lead with Functional/Technical skills.
- Provide Solution for customizations/integration
- Interact directly with customers and peers across Oracle in arriving at optimum solution
- Gather functional/technical requirements
- Perform Quality Assurance at the unit and system levels
- Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption
- Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the best practices
- Follow the project through to the successful adoption of the solution
- Form and test hypotheses based on a methodical examination of detailed evidence
- Design and implement robust systems and processes, running an efficient and organized operation
- Undertakes complex analysis and traces performance implications through complex data, or in dealing with complex situations
- Formulate a broader perspective of an issue by recognizing the interrelationships and interaction between elements
- Arrive at coherent conclusions through a consistent application of reason and rigorous analysis
- Deliver to clear outcome-based targets and measures
- Work with a strong sense of urgency towards getting the job done
- Picking new areas/product feature/technologies evolving in Oracle Cloud
JOB REQUIREMENTS
- Bachelors degree in Engineering or Masters in Computer Application or Masters in Computer Science.
- 6+ years of work IT experience in at least 2 of the following products Oracle Retail Applications, Oracle Marketing Cloud(Eloqua, Responsys), Oracle Engagement Cloud, Oracle B2C Service Cloud, Oracle Field Service Cloud, Oracle Intelligent Advisor(OPA), Oracle Subscription Management Cloud/Service Logistics Cloud, Oracle CPQ Cloud, Digital Customer Service, Oracle Commerce Cloud, Oracle Integration Cloud, Oracle SOA.
- Knowledge of EBS or Siebel or Fusion ERP/HCM an added advantage
- Strong knowledge in at least 2 industries preferred
- Strong pre-sales knowledge.
- Should be able to liaise with the different groups (support, development etc)
- Excellent Client handling skills
- Experience and expertise in driving requirements gathering, conducting workshop, Technical documentation
- Good communication skills
- Ability to thrive in a flexible small project team environment
- Ability to travel and if required be stationed in a particular geography
- Understanding of remote delivery process
- Should be a team player and must have good inter personal skills.
ABOUT THE CLIENT/BENEFITS
Oracle is the worlds leading provider of business software. But you probably already knew that. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. What you might not know is that we are leading a cloud revolution.
Were using emerging technologies like AI, machine learning, and blockchain to solve critical real-world problems. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of businessits helping governments, powering nonprofits, and giving billions of people the tools they need to outpace change and make a difference
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