Work closely with Information Development leadership team to plan how to distribute resources effectively across scrum teams and be able to adjust when unexpected projects arise.
Collaborate with other content-producing teams to share knowledge and avoid duplicating efforts.
Check in regularly with development team managers to get feedback and, if necessary, help course correct to get deliverables back on track.
Meet one-on-one with each direct report on a weekly or bi-weekly basis.
Conduct quarterly performance-related conversations with team members, provide feedback about areas of improvement, and recognize outstanding efforts.
Recruit excellent team members who are not only solid information developers, but who work well with the rest of the team.
When required, support the team in the development of product documentation for current and future releases of our product.
Review content on a regular basis, provide feedback on progress, adherence to standards, and overall completeness.
Preferred Qualifications:
Strong background in HTML, XML, and DITA.
High level of creativity, flexibility, and dependability, and the ability to react qui
