STORY Experiences Pvt. Ltd.
Location
Noida | India
Job description
Interact with clients and build relationships with them while ensuring their needs are being met
Develop and oversee the implementation of client service protocols for global projects Resolve complex client problems or disputes in a professional manner Coach and support team members to help them meet departmental goals Keep records and documentation of client interactions for training purposes Willing to work according to different geographical time-zones if and when needed Qualifications 3-5 years prior experience in client servicing roles Proven Experience In a Leadership Role Is Required Excellent communication skills Must demonstrate strong analytical thinking skills Should possess strong problem-solving skills and the ability to make sound judgment calls Superior organizational and time management skills Innovative, creative thinking skills to ensure the organization is providing a cutting-edge client experience Ability to speak a second language is an assetJob tags
Salary
