Server

Location

Kochi | India

Job description

Main Responsibilities

Physical Server & Storage Management:

• Address hardware, operating system & software/firmware issues of Tower, Rack & Blade Servers.
• Configure/manage servers using remote management consoles like IPMI, iDRAC, iLO etc.
• Execute BIOS updates and firmware updates for the server.
• Configure and maintain RAID in servers.
• Execute scheduled proactive support and performance-tuning activities.

Virtualization Platform Management:

• Configure / Maintain virtualization platforms – vSphere ESXi and vCenter.
• Configure/maintain datastores, vSwitches and port groups
• Configure/maintain virtual machines and their operating systems.
• Scheduled proactive activities and patching support
• Manage virtual machine snapshots
• Configure/maintain backup and replication of VMs using various solutions (eg: Veeam Backup)

Windows Server Environment:

• O/S support Windows Server 2012, 2016 & 2019
• Configure / maintain Active Directory Domain Services and Group policy management
• Configure / maintain DNS, DHCP, File Server, Web Server (IIS) roles
• Configure / maintain Windows Server Update Services (WSUS).
• Perform operating system state backups as well as user/application data online/offline/cloud backups.
• Perform security updates and Operating System hardening activities.

Network Environment:

• Experience in managing firewall / UTM solutions from Sophos.
• Experience in managing L2 switches /VLAN- Management.

End user device management:

• Address hardware, operating system & software issues of computer systems.
• Office applications, basic business tools, authentication via active directory
• Network configuration management (LAN, Internet, VPN, IP/Soft Phones)
• Client-side security configurations (Firewall, Antivirus, DLP, VPN)
• Peripherals (printers, scanners) configurations support
• Scheduled proactive activities and patching support
• Client-side backup configurations support
• O/S support Windows (Specially Windows 10 & 11)
• O/S support Linux
• MAC OS management skill (Good to have)
• Application infrastructure- client-side support (Email, Office)

General Responsibilities:

• Maintain definitive library for OS, Applications, product guides, device firmware etc.
• Maintain and update configuration documents
• Maintain assets and software license / subscriptions
• Vendor co-ordination and support
• Maintain SLAs and do timely escalations.
• Report all incident/service/change requests in helpdesk tool.
• Provide after hour support in case of emergencies and occasional weekend maintenance

Skills:

• Excellent troubleshooting skills
• Proven experience as server admin or similar role
• Exceptional organizing and time-management skills
• Very good communication abilities
• Windows Server 2012/2016/2019 operating system management skills
• VMware virtualization management skill
• Experience in managing firewall /UTM solutions from Sophos
• Reporting
• ServersVMwareSophosWindows ServerStorageVLANStorage Area Network (SAN)Network-Attached Storage (NAS)Unified Threat ManagementFirewall ManagementWindows

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