Associate Manager Medical Education

Location

Gurgaon | India

Job description

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The role will drive all initiatives pertaining to medical education and training across India for Health care Professionals and Sales team training for Endo/Onco business. It entails strategic development of medical education strategies in collaboration and alignment with Marketing and down to tactical course planning, design, and implementation of education courses and cadaveric/ Animal lab programs. This includes work closely with the local commercial team and global education teams to drive key programs around product trainings, digital content creation and management and educational webinars/conferences.

Key Responsibilities

Strategic Portfolio Management for the Segment ( 15%)

• Strat Plan and Annual Operating Plan
• Annual Needs Assessment & Course Calendar by assessing the training needs of the customers
• Develop the Meded budget for training & education
• Understand the market dynamics, training requirement, country regulatory environment & competition offerings.
• Partner with India Sales Management nationally to develop targeted strategies to execute field based educational programs/activities in alignment with business objectives
• Maintain high level of communication with Sales Management around program needs, key accounts and field activities

Customer Management (15%)

• Responsible for developing close relationship with key customers across India for facilitating training & education course.
• Liaise with faculty of consultancy agreement and payment for services
• Assess the faculty & identify the right faculty for the course.

Content Development ( 20%)

• Develop and execute high quality product technology-focused programs, in-person as well as digital for various HCPs involved in Endo/Onco patient care
• Ability to get trained on Stryker products/Equipment's and contribute in the content development of training courses for assigned business.
• Develops and maintains high level of product category knowledge through staying current in published information, regional market contacts, surgeon interaction and educational meetings.
• Work closely with the course conveners for developing the course content as per training need of the market

Compliance Protocols ( 20%)

• Prepare and submit compliance documentation and act as liaison with Compliance department.
• Raise HCP consultancy request, prepare & release consultancy agreements.
• Pre & post event documentation as per compliance requirement.
• Ensuring that all activities pertaining to training and educational met Compliance requirements
• Work within the budget and limitations set by Compliance office.

Therapy Education includes Course planning and digital programs Management (30%)

• Plan the course as per NA, select the training modality & execute the training.
• Responsible for managing course logistics including vendor selection, location finalization, audio -video support and on site co-ordination.
• Work closely with sales & marketing for alignment for training needs of surgeons.
• Co-ordinate with different functions for arranging the instruments & other materials necessary for hands on training on plastic bones, cadavers, animal lab or others.
• Responsible for closing the event with submission of documentations in the system, vendor payments & record keeping.
• Contact and negotiate with external event management, hospitality and logistics vendors.
• Develops methods to evaluate the effectiveness of courses and make recommendations for improvements or changes as necessary

Qualifications

Minimum education: Science Graduate with Management Degree/Post Graduation preferably in business or health-care related fields.

Minimum experience:

7+ years minimum experience in either sales or marketing or training and education in the medical devices industry Strong Training and Education skills (Outcome based learning, structured training, digital education content development) Excellent facilitation skills with diverse teams with demonstrated skills in problem identification and resolution Excellent team player Ability to coach, train, mobilize and motivate colleagues Outstanding verbal and written communication skills, including the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments

Expected Behavior

• Actively listens and responds to internal and external customers' needs
• Solves problems to serve customers
• Operates with integrity, honesty and respect for people
• Performs work to high standards of quality and safety
• Continuously improve work products and processes
• Learns new skills and applies them to job
• Holds self-accountable for results
• Demonstrates drive to achieve goals
• Communicates effectively
• Acts as a team player

About Stryker Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at

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