Specialist, Finance Operations

Location

Haryana, Uttar Pradesh | India

Job description

JOB SCOPE

Role : Specialist. Finance Operations

The Finance Operations team reviews, evaluates, develops, implements, maintains and verifies internal and business controls for processes, systems, financial statements, journals and reports in compliance with corporate objectives and government standards such as the Sarbanes-Oxley Act (SOX) or the 8th Company Law Directive. Ensures that documentation for all processes across the organization is reviewed and updated periodically. May coordinate with external auditors to prepare the attestation of management assessment on internal controls.

Process and deliver non-voice multiple processes / tasks for US based Consumer Services functions such as Claims & Product Exchange & Third Party Billing (TPB).

Responsibilities

• Work on multiple queues within claims like Coding,Reviews & Escalations.
• Can be cross skilled on various other queues apart from Claims when required.
• Manage quality and turn around time for the claims being allocated.
• Ensuring compliance.

COMPETENCIES:

• Personal Credibility: The quality of being perceived as trustworthy, that comes from building relationships, ensuring rigor and relevance in one's work, and consistently achieving great results
• Business Acumen: Claims process understanding and ability to learn fast
• Thought Leadership: CI bent of mind
• Developing Talent: Inspires others to strive for extraordinary results by maintaining own performance among the top talents

Initiative: Identifying business requirements or opportunities and taking action before being asked or required by the situation.

JOB REQUIREMENTS

• EDUCATIONAL QUALIFICATIONS - Graduation or equivalent degree (Excluding B.Tech)
• EXP - 1-3 years working experience in Consumer service process and expertise in back office environment

TECHNICAL & BEHAVIORAL

• Well versed with Non- Voice back-end customer support processes
• Working knowledge of Google product suite / MS-office is a must.
• Excellent communication skills (both verbal and written) since it will involve frequent interactions with stakeholders
• Good knowledge of SAP & CRM is preferable

ABOUT THE CLIENT/BENEFITS

**Whirlpool Corporation does not charge for any recruitment procedure. If someone reaches out to you, claims to be representing Whirlpool, and wants to do a Skype interview or asks for sensitive personal information outside what is requested on our official application, you should report them to the authorities.**

Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, Yummly and InSinkErator. In 2022, the company reported approximately $20 billion in annual sales, 61,000 employees and 56 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

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Job tags

Salary