Project Manager: Application Operations
Location
Bangalore | India
Job description
Job Description
Introduction
In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your Role and Responsibilities
Experience in handling delivery team for Infrastructure and cloud support.
ITIL certified and ability to handle critsit.
Must have experience of SLA management, run cost management, driving operational efficiencies and client interaction/stakeholder manager during crit sit incidents or key projects.
Technical understanding of infrastructure landscape is must and cloud knowledge is preferred
Required Technical and Professional Expertise
- Ability to work on Global and local projects across multiple disciplines, Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated
- Responsible for assembling project team, assigning individual responsibilities and enforcing accountability, developing and maintaining a budget and schedule to ensure timely completion of project ,Controlling and reporting progress to the Project Steering Group/Project Sponsor and escalating any issues, as appropriate, in a timely manner. Initiating corrective action where necessary in order to keep the project on track
- Proactively manage issues and mitigate risks to enable projects to stay on time, within budget, and with expected scope, Develop and Maintain Project Schedules: Incorporates regular updates from each functional team. – Should exhibit maturity is collaborating with senior members of customer team and establish effective governance.
- Maintains Project Plans: Develops, and continually updates, detailed project/program management plans. Develops work breakdown structures based on the project objectives and scope. Ensures PM methodology is adhered to.
- Manage Project Status Reporting: Prepares status reports to convey project scope, goals, milestones, budget, risk, status, change requests, and critical issues to the client and project team,Develop and Maintain Project Schedules: Incorporates regular updates from each functional team. – Should exhibit maturity is collaborating with senior members of customer team and
Preferred Technical and Professional Expertise
Certifications :
- Project Management Professional (PMP) certification OR Agile certification OR Six Sigma certification
- Minimum 2 Cloud Certifications on AWS / Azure / GCP / IBM Cloud / OpenShift
- Drive continuous improvement and introduction of IT ‘best practices’ into all areas of process, metrics, and performance
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