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Professional, Transport Services


JLL


Location

Bangalore | India


Job description

Assistant Manager, Transport Operations

Job type Full time

Reporting Manager: Site Lead

No of staff manned: Transport Staff

JOB PROFILE (E - Essential)

Qualification (E): Graduate

Overall Experience : 6 – 8 years

Industry Experience: 4 years

Industry Type: Transport and Logistics Industry

Technical Skills (E) : MS Office & Mail Communication

Generic Skills (E): Communication, Leadership, Interpersonal, Multi-skill experience

Behaviors : Achievement level, Team work

JOB AIM

To achieve excellence in transport management by managing all aspects of transport service provided to

Accenture in particular for providing and efficient & cost effective transport network. The transport manager shall assist the transport Lead Pan India or transport India lead in terms of implementing new initiatives & innovations. The transport manager is accountable for the achievement of transport service and achieves Key Performance Indicators, service level agreements targets and customer satisfaction.

Responsibilities

Operations Management

To ensure that transport staff provides timely distribution of pickup & drop list is provided to the vendors.

To ensure that transport staff & vendors staff tracks the timely & safe pickups and arrivals of employees & service providers.

Ensure defined travel times are met.

Ensure accident or crisis management is addressed.

Ensure incident reports are circulated within 24 hrs.

To act as a single point of contact for the designated facility for all transport escalations.

To ensure all reports, checklist, statutory compliance is adhered at all times.

To ensure accuracy of the data, analyze the transport costing and highlight the management accordingly.

Ensure the team updates trip data in the TMS as required.

To assist during audit process and provide audit report with proper justification wherever required.

To ensure proper deductions and penalties are reviewed periodically & action taken accordingly.

Implementation of Safe fleet and on time closure of audit findings.

Monitor vendor performance and escalate issues as required.

Management Responsibilities

In consultation of Transport city lead or Facility Manager, oversee the operation, staffing, performance, development of transport team. Demonstrate leadership & responsiveness in the team. Understand the transport scope and develop specific processes & procedures to reduce cost & improve client satisfaction. Accomplish Key Performance Indicators as agreed with Accenture. Coordinate with transport city lead or facility manager on the goal setting, performance reviews, and career development plan for transport team. To ensure Accenture Transport Policies, Processes & procedures are adhered by all transport staff in the facility. To ensure necessary training plan is scheduled and train the transport team/ drivers as per schedules.


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