upGrad
Location
Mumbai | India
Job description
About Us upGrad is South Asia’s largest online higher edtech company offering 100+ courses in collaboration with top-notch global universities like Duke Corporate Education (US), Michigan State University (US), Liverpool John Moores University (UK), Deakin Business School (Australia), Swiss School of Business Management, (Geneva), IIT Madras (India), IIM Kozhikode (India), and others. Founded in 2015, the international edtech leader has impacted over 1 million total registered learners in over 50+ countries across the world. upGrad has ranked No.1 in the LinkedIn Top Startups India 2020 list. This is the third time in a
row that upGrad has been featured in the LinkedIn Top Startup list after 2018 and 2019. It is also amongst GSV Global EdTech 50 and has ranked among the Top 50 in the FT Asia-Pacific HighGrowth Companies 2021. The ideal candidate for this role: You are a proven sales performer adept in direct-to-consumer consultative sales, in Southeast Asia. You are comfortable working with high ticket-size products that require focused nurturing over some time and yet can build urgency for the end consumer to decide fast. You have worked in an extremely competitive sales environment and have been in the top 10 percentile of your team. What will you be doing? ● Being a mentor and guide whom potential learners can look up to for career advice. ● Counselling potential learners, helping them plan their career path and making them understand how upGrad can catalyze their career ● Carrying weekly enrollment/ revenue and collection target ● Establishing the uniqueness and effectiveness of upGrad’s model of online learning. ● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone calls, product demonstration, sales closing, and post-sales relationship management. ● Maintaining a detailed database of all the interactions with the leads and providing constant feedback to the marketing team on lead quality What are we looking for? ● Individual with outstanding communication (written and verbal) and interpersonal skills. ● Experience in international sales (EdTech sales would be an advantage). ● Individuals who can understand the culture of APAC (Asia Pacific) countries and understand the buying capacity of students from these countries. ● Rockstar sales performers with proven track records. ● Great listeners, and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and very strong empathy ● Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritizing tasks and overachieving targets and deadlines. ● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets ● Passion to deliver the highest levels of customer service at all times ● Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable What are your deliverables / KPIs? ● Minimum of 100 dials per day. ● 1.5 hours of talk time on average per day. ● 2 test takers on an average per day. ● Weekly revenue targets to be met and over-achieved. Shift Timings 9:00 PM – 6:00 AM Sunday fixed off 6 days working Location: Mumbai (WORK FROM OFFICE) Education: Graduate/ MBAJob tags
Salary
