Strategic Planning: Develop and implement strategic plans to optimize operational efficiency and ensure alignment with the overall business goals.
Project Management: Oversee the planning, execution, and completion of electrical projects within established timelines. Implement project management best practices to monitor progress, identify potential risks, and implement corrective actions.
Resource Allocation: Efficiently allocate resources, including manpower, equipment, and materials, to ensure optimal project execution and client satisfaction.
Quality Assurance: Establish and enforce quality control measures to ensure the delivery of high-quality electrical services that meet industry standards and client expectations.
Client Relationship Management: Build and maintain strong relationships with key clients to understand their needs, address concerns, and ensure high levels of customer satisfaction.
Compliance and Safety: Ensure compliance with relevant industry regulations, codes, and safety standards.
Team Leadership: Provide leadership and guidance to the operations team, fostering a culture of collaboration, innovation, and accountability. Conduct performance evaluations, set performance goals, and mentor team members for professional development.
Technology Integration: Identify and leverage technological solutions to streamline operations, enhance productivity, and stay abreast of industry advancements. Collaborate with IT teams to implement and integrate relevant software and systems.
Problem Resolution: Proactively identify and address operational challenges, working closely with cross-functional teams to develop and implement effective solutions. Foster a problem-solving culture within the operations team.
Qualifications & Skills:
Bachelor's degree in Electrical Engineering
In-depth knowledge of HT / LT Electrical System Maintenance, Thermal Imaging, Harmonic Analysis, Arc Flash Study.
Excellent communication skills, both verbal and written.
Proven experience in an operations management role within the electrical services industry.
Strong project management skills and a track record of successful project delivery.
