Customer Success Associate
Hunarstreet Technologies Pvt. Ltd.
Location
Mumbai | India
Job description
Company Overview
Hunarstreet Technologies is a renowned company operating in the Staffing and Recruiting industry. Our mission is to connect talented professionals with leading organizations, fostering mutual growth and success.
Role And Responsibilities We are currently seeking a highly motivated and dedicated Customer Success Associate to join our dynamic team. As a Customer Success Associate, you will be responsible for:
- Running the process for onboarding corporate clients onto our company platform.
- Assisting Key Account Managers in handling client queries and ensuring a seamless experience.
- Managing communications to clients for cross-selling and upselling opportunities.
- Maintaining all databases accurately and updating them regularly.
- Handling the endorsement process for clients, ensuring their satisfaction and trust in our services.
- Learning how to scale a start-up from 10 to 100 and actively contributing to our growth and success.
Candidate Qualifications To be considered for this role, you should possess the following qualifications:
- 0-2 years of experience in corporate health insurance or a related field.
- Excellent verbal and written communication skills to effectively interact with clients and internal teams.
- Adaptability, collaborative spirit, and a goal-oriented approach to thrive in a dynamic and fast-paced environment.
Required Skills The successful candidate should possess the following skills:
- Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
- Attention to detail and accuracy in maintaining databases and client communication.
- Ability to work collaboratively within a team and support the overall objectives of our company.
Skills: customer success,customer management,b2b
Job tags
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