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Survey Programming Team Lead - Confirmit (Forsta Plus) with 5+ years of experience


BioBrain Insights


Location

Coimbatore | India


Job description

About Us:

BioBrain Insights is a leading market research and data collection firm committed to delivering high-quality insights to our clients. We provide both technology and services support, aiming to transform the practices of end-users into the Best Overflowing Turbo Experience. We are currently seeking a skilled Confirmit Survey Programming Team Lead to join our dynamic team and lead our efforts in creating and managing online surveys for various research projects.

Job Summary:

As the Confirmit Survey Programming Team Lead at BioBrain Insights, you will spearhead the programming and management of online surveys using Confirmit, a leading survey and feedback management platform. You will collaborate closely with our research team to ensure surveys are meticulously designed, efficiently programmed, and yield reliable data for analysis.

Key Responsibilities:

Survey Programming:

Lead the design and programming of online surveys using Confirmit.

Customize survey templates and layouts to meet project specifications.

Ensure seamless functionality and logic of surveys, including skip patterns and branching.

Quality Assurance:

Conduct comprehensive testing of surveys to detect and resolve any issues.

Ensure error-free data collection processes.

Address technical challenges related to survey programming.

Data Management:

Oversee the data collection, storage, and retrieval processes.

Collaborate with data analysts to maintain data accuracy and integrity.

Implement strategies to enhance survey response rates.

Client Support:

Engage with clients to comprehend their survey requirements effectively.

Offer technical support and guidance on survey design and functionality.

Resolve client inquiries and issues in a timely and professional manner.

Documentation:

Maintain meticulous documentation of survey programming processes and methodologies.

Develop user guides and training materials for clients and internal teams.

Requirements

Bachelor's degree in a related field (e.g., Market Research, Computer Science, or a related discipline).

Proven leadership experience in Confirmit survey programming.

In-depth knowledge of survey design, question types, and survey logic.

Proficiency in HTML, JavaScript, and CSS.

Outstanding problem-solving and troubleshooting abilities.

Exceptional attention to detail and dedication to quality assurance.

Strong communication and interpersonal skills.

Ability to work independently and collaboratively within a team.

Benefits

Opportunity for hybrid work.

Competitive industry-leading salary.

Collaboration with top professionals in the field.


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