Konecranes
Location
Pune | India
Job description
Your key responsibilities:
· Leading a team of experts in SAP FICO and PS area OR assisting the Lead/Manager in this.
· Team's work planning, mentoring, escalation handling, shift rostering, resource management
· Ensure team is motivated and internal conflicts are handled appropriately
· Periodic Management Reporting
· Assist in annual budgeting
· Contributing in and driving Incident Management, Request Management, Change Management, Problem Management for your area of responsibility
· Taking ownership of ticket handling process as per guidelines / best practices and ensuring to see that set KPIs are achieved for yourself and team
· Taking ownership as Major Incident Manager in times of critical/high priority tickets (major incidents) in your area
· Provide necessary support to colleagues during critical support situations
· Contribute in continuous improvement ideas for improving efficiency and overall teamwork
· Act as the technical point of contact to analyze and fix complex application and systems issues
· Review all internal process documents and ensure they are up to date
· Ensure effective communication and positive rapport with all stakeholders, especially with FI/CO/PS Cluster Team.
· Performing role of technical lead and approving the Charm's by applying the needed technical knowledge
· Ensuring that the induction and KT plan for new joiner are documented
· Ensure there is at least working knowledge of VIM and Travel Management within entire team.
· Ensure that all the integrations with FICO & PS module are ongoing without any issues
· Contributing in various SAP projects as per need and at client location as necessary
· Adhering to defined company policies, values and code of conduct
· Ensure way of working that complies with audit requirement
What we expect from you:
· Must have good configuration / customization knowledge of FICO & PS module
· Must have sound knowledge of IDOC/EDI handling
· Must have worked on all submodules of FICO like AA, GL, AP, AR, Tax, Bank, CCA, PCA, CO-PA, Product Costing etc.
· Must have knowledge about P2P and O2C cycle with journal entries
· Good understanding on integration with SD, MM, PP, QM, VC, HR
· Good to have understanding on VIM and Travel Management
· Good to have complete understanding of business processes like ETO, CTO, MTO, MTS etc.
· Good to have knowledge of user exists and developments related to customer specific needs i.e. preparing FS document, testing, training to users and process of ChaRM
· Good to have knowledge about ITIL and Solution Manager
· Good to have earlier exposure on Implementation / Upgrade / Rollout projects
· Good to have knowledge on S/4 HANA, RPA, Test Automation
· Nice to have awareness about ISO 14001, 45001 requirements
What we can offer you:
· Insight to world class IT Service Delivery.
· Competitive Salary and Work-Life balance
· Innovative and dynamic working environment
· Support of an excellent IT Service Delivery Team
· Possibility to work in leading crane building company with leading technology
· Opportunity to take part in SAP rollouts and travel.
Job tags
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