Serving Skill
Location
Mumbai | India
Job description
Duties & Responsibilities :Keywords like UI/UX developer, Adobe XD, Prototyping, Figma, Wireframing.1. Understand and map the existing customer journey2. Work closely with product manager, IT team to improve customer experience3. Design A/B testing experiments with the help of analytics team to improve on customer journeys4. Create wireframes, storyboards, user flows and process flow to communicate the design idea5. Create personalized experiences for customers by creating personas/segments.6. Create 360 degree view of the customer and work on improving the customer experience at various customer touchpointsGood to have :7. Understanding of HTML and CSS8. Ability to influence decision making with the use of concrete evidence (data driven)9. Experience in conducting brainstorming / ideation sessions10. Ability to coach and guide product managers on new product development (ref:hirist.tech)
Job tags
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