Location
Trivandrum | India
Job description
Company Overview:
Skywalk Global is a dynamic and innovative Technology Company at the forefront of digital transformation. We specialize in reshaping our client's IT landscape by providing a comprehensive suite of services, including IT consulting, application development, testing, and enterprise solutions. Committed to excellence, our teams bring together a unique blend of technical prowess and deep functional knowledge. At Skywalk Global, we leverage cutting-edge technology and strategic thinking to deliver clear and measurable high-value outcomes for our clients. With a successful track record spanning over a decade, we take pride in being an ISO, PCI DSS certified, and Microsoft gold partner company.
Job Overview:
- Willingness to work flexible shifts.
- Minimum 4+ years of experience require.
- Be responsible for queue monitoring and acknowledging tickets.
- Ensure prompt & professional response to all incident tickets.
- Ensure all Monitoring systems are working and alerts from the system are taken care off.
- Ensure all daily, weekly, monthly maintenance activity are done.
- Interact with subordinate supervisors' customers.
- Vendor coordination for any escalated issues.
Desired Skill Set
- Hands on experience in Azure including Azure portal, Entra ID, Subscription Management, Resource Management
- Administer and support Microsoft 365 services, such as Teams Admin Centre, Exchange Admin Centre, Intune Admin centre, M 365 defender.
- Hands on experience in managing server virtualization technologies preferably VMware, vSphere, vCenter, Logs monitoring.
- Strong knowledge in configuring, Managing, and maintaining, Windows 2016/2019/2022 Enterprise/Datacentre servers.
- Strong Knowledge in AD, DNS, DHCP and other services
- Experience in Group Policy design and configuration
- Experience in configuring File servers and managing Share folders.
- Experience in Firewall, Switches, and other networking components and functionalities.
- Hands-on experience in installation/configuration of M/S Windows OS and other computer Software's.
- Experience with Microsoft Exchange service and related components like email security and compliance, shared mailbox, distribution list etc.
- Working knowledge of PowerShell scripting.
- Certification In Azure Infrastructure
Company Benefits:
Joining Skywalk Global means becoming part of a vibrant and inclusive workplace that values its employees. We offer a range of benefits designed to enhance your work-life balance and well-being, including:
- Visa Sponsorship for qualified candidates.
- Competitive salary and performance-based incentives.
- Paid holidays and vacation trips to recharge and explore.
- Comprehensive medical insurance for you and your dependents.
- Regular team outings to foster camaraderie and teamwork.
Skywalk Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job tags
Salary
