Radius System Private Limited
Location
Gurgaon | India
Job description
Job Description:
Maintain, update, monitor Mac customer systems
Maintain, update, monitor customer client Mac workstations and application software
Responsible for the support of established security solutions that include:
Maintain centralised security management software solution
Tasks include determine systems and cleanup procedures, review threat alerts, investigate, and support
Review threat cases and perform required action
Use company ticketing system to assist the support for customers Perform support for backup systems
Use of the remote monitoring and management (RMM) company tools for numerous tasks including:
Mac OS and third-party application patching
Monitor and management of devices
Reporting Install, upgrade, support and troubleshoot Mac OS and any authorised desktop applications
Perform preventative maintenance tasks on a variety of devices
Develop trends by monitoring and analyzing tickets, problems and support requests
Interested candidates can share their profile at [HIDDEN TEXT]
Job tags
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