Icici Bank Limited
Location
Jaipur | India
Job description
Phone Banking Officer
About the role:
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.
Key Responsibilities:
· Handling and resolving customer complaints/ queries over phone
· Providing customers with relevant product and service information
· Cross-selling various banking products to customers over the phone
Key skills and competencies
· Fluency in spoken English & Hindi language
· Open to work in rotational shifts
Qualification and Experience required
· Sales and Relationship experience from any industry
· Graduate with 0-5 years
Job tags
Salary
