Operational Analyst Lead

Location

Pune | India

Job description

Company Description

Main function of job: You will be responsible for day-to-day supervision of the Finance Operational Insight Team along with providing, forward thinking, key business intelligence and management information to aid improved decision making and drive improved performance across the Group. Support finance divisional representatives to improve the understanding of financial performance across all fee earning and leadership roles. You will also be responsible for maintaining the financial performance application suite and relevant reporting (My Financials/QlikView) for the Group and collaborating with the IT Applications Development team to ensure the service is operational and provides accurate and relevant information on a timely basis for the fee earners and wider business to deliver against targets.

Role Description

• Supervise and work within a high performing Operational Insight Team with a strong focus on high quality data driven insight and performance analysis • Support the Operational Insight Manager, Director of Operations and Finance Leadership teams with powerful business intelligence on a timely basis to aid good quality decision making • Review and governance of operational finance and divisional policies such as time recording, rates and client lifecycle. • Review and ensure the information provided by the team is of impeccable quality, is user friendly and, where relevant, provide further operational insight and commentary on key themes and trends, making appropriate forward-thinking recommendations • Support the Operational Insight Manager in identifying, defining and developing the necessary operating KPIs to enable the function to operate successfully • Provide detailed analysis and insight into industry and client trends, ensuring we fully support the Executive Board and Divisional leadership teams to drive increased performance in every area • To monitor the deliverables and objectives of the team ensuring that the focus is informed by the wider finance operations strategy • Encourage knowledge sharing across the operations functions and lead by example to ensure direct reports mirror collaboration with their peers and colleagues • To positively lead the team, taking appropriate action to ensure the team objectives are on track and that mitigating actions are taken where appropriate and relevant • Provide training and development of teams to enable continuous improvement and engagement of our people • Maintain a high performance culture ensuring that objective setting cascades to the function and that the teams have a clear understanding of how they contribute to the Finance and business strategy.

To performance manage direct reports through the use of DWF performance management frameworks to drive performance and address / resolve underperformance in a positive manner The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

• Key Skills: • Significant job experience and knowledge of financial related processes and performance in reporting, financial performance and operational delivery • Experience of working in a matrix organisation and delivering results in a global business • Experience working in a customer orientated organisation and track record of delivering high levels of performance to both internal and external stakeholders • Experience leading and implementing change • Strong communication and relationship management skills • Highly organised with the ability to learn quickly and work independently • Hardworking, dedicated and with a passion for success • Experience of holding self and others accountable for the achievement of performance expectations • Create and foster an environment of delivering results and driving performance • Strong communication skills and the ability to summaries technical information effectively for a wide range of audiences both within and outside of the Finance function • Excellent problem-solving skills and proven track record in making recommendations that consider a broad range of factors to aid the delivery of strategic project • Professional services sector understanding and business knowledge • Ability to supervise a technical team along with effective delegation and prioritization of competing workloads • Excellent Data Management and Data Analysis skills • Excellent IT skills, including Microsoft Excel, SQL and Qlikview • A High-level of attention to detail with a significant emphasis on quality of work and a stakeholder centric mind-set • A self-starter with the ability to work autonomously and pro-actively and remain focused on core priorities in a fast paced and changing environment to support the team in delivering results. 

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Salary