YO HR Consultancy
Location
Jabalpur | India
Job description
Team Leader Customer Service
Experience : 25 Years
Qualification : Graduate From any Stream
Responsibilities :
*Acquiring & Opening New Demat/Trading Account of Clients.
*Customer Handling and providing Beneficial Advice & Support to customers.
*Technical Support.
* Handling Team of TCAs CSA s &Sr. CSA s
* Driving Revenue contribution
*Provide leadership guidance and mentorship to team members
*Set performance goals and objectives for team members and ensure they are met
*Monitor and assess the performance of the team in achieving sales targets
*Help team members stay updated on market developments and investment strategies.
*Handle escalated client issues and resolve conflicts within the team.
acquiring & opening new demat/trading account,mentorship,leadership,market developments,investment strategies,technical support,team handling,team leader,customer advice,conflict resolution,guidance,driving revenue,sales targets,customer handling,customer service
Job tags
Salary
