Technical Support Engineer
Location
Pune | India
Job description
What You'll Do
This position is responsible for profitable growth of Filtration product lines globally and Secondary product lines regionally.
- Supports sales efforts per company strategic direction and support growth effort in high profit opportunities for target filtration product lines and market segment. Support country sales team to execute a sales growth strategy with objective to gain market share against competition.
- Prepare technical proposals and product and application solutions per customer requirements to sales team. Provide quote and technical feedback for customized engineering change timely to support project win rate.
- Loading technical spec. and price info. into system to support the sales order intake procedure. Maintain standard sales support tools for select product lines to improve sales team competencies and productivity.
- Review and maintain standard product price book annually to align with regional market situation as well as company profit plan.
- Provide filtration product /application training to sales, distributor, and other functional team; visit customer together with sales to help on technical discussion occasionally.
- Provide site service to related customers occasionally; cooperate closely with CS team, answer the phone call from call center to maintain good service quality to the customers.
- All other activities as identified by management.
Qualifications - Bachelor's degree in mechanical or electromechanical engineering required.
- 5 years industrial products technical support / field service in international company.
Skills - English is good enough to communication with global support team both in oral and written.
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