Guidewire Software
Location
Bangalore | India
Job description
Company Overview:
Guidewire is a dynamic and innovative company at the forefront of leveraging data to drive strategic decisions. We are currently seeking a talented and experienced Data Analyst with a concentration in Salesforce (SFDC) to join our team in Bangalore. This individual will play a crucial role in extracting actionable insights from Salesforce data, contributing to the overall success of our Customer Success and Alliances team.
Job Description:
Role Overview:
As a Data Analyst with expertise in Salesforce (SFDC), you will be responsible for extracting, analyzing, and interpreting data from our Salesforce platform to provide valuable insights and support informed decision-making. The ideal candidate will have 3 to 5 years of experience in data analysis, with a strong focus on Salesforce data analytics. This role will be joining a newly formed global Customer Success and Alliances Operations team.
Key Responsibilities:
1. **Salesforce Data Analysis:** Extract, transform, and analyze data from Salesforce to provide meaningful insights into sales performance, customer behavior, and overall business trends.
2. **Reporting and Dashboards:** Develop and maintain customized reports and dashboards within Salesforce to visualize key performance indicators and facilitate data-driven decision-making.
3. **Data Cleansing and Integrity:** Ensure the accuracy and integrity of Salesforce data by conducting regular audits, data cleansing activities, and implementing best practices for data hygiene.
4. **Collaboration with Stakeholders:** Work closely with cross-functional teams, including Sales, Marketing, and Operations, to understand data requirements and provide actionable insights to enhance business processes.
5. **Data Modeling:** Collaborate in designing and implementing data models that align with business needs, ensuring scalability and efficiency in Salesforce data architecture.
6. **Continuous Improvement:** Proactively identify opportunities to enhance data quality, reporting processes, and data-driven strategies within the Salesforce ecosystem.
7. **Training and Documentation:** Provide training to end-users on Salesforce data analytics best practices and maintain documentation for reference.
Qualifications:
- Bachelor's degree in Computer Science, Statistics, or a related field.
- 3 to 5 years of proven experience in data analysis, with a focus on Salesforce (SFDC).
- Strong proficiency in Salesforce reporting and analytics tools.
- Advanced skills in SQL, Excel, and data visualization tools (e.g., Tableau).
- Knowledge of data modeling and database design principles.
- Excellent analytical and problem-solving abilities.
- Strong communication skills with the ability to convey complex data findings to non-technical stakeholders.
- Salesforce certifications (e.g., Salesforce Certified Data Architecture and Management Designer) are a plus.
- Thoughtspot and/or Snowflake experience is not required but definitely a plus
- Infrequent travel may be required
Join us at Guidewire and be part of a dynamic team driving data-driven decision-making through Salesforce analytics. If you have a passion for transforming raw data into actionable insights, we invite you to apply and contribute to our success in Bangalore!
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