Location
Bangalore | India
Job description
About VOYA INDIA
Voya India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity. We are dedicated to delivering cutting-edge solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. More information is available at: -
Job Description
RS – Retirement Service
- Achieve stringent daily productivity targets.
- Will be responsible for processing participants plan level transactions.
- Strict adherence to non-disclosure of client information by preserving client confidentiality.
- Research on the queries requests sent by the business partner’s transaction processing client support teams and replying to the same with minimum response time.
- Work with onshore partners and build professional relationship.
- Taking active participation in process improvements and automation.
- Excellent process skills with ability to identify and prioritize high value transactions.
- Completing assigned responsibilities within defined SLAs.
Job tags
Salary
