Anther Human Resource Solutions
Location
Mumbai | India
Job description
Role Summary:
This role works closely with Head of Operations and will involve a combination of strategic thinking and firefighting. You will be driving efficiency improvements at org level while ensuring that key customer satisfaction metrics show consistent improvement. Some important business levers under the purview of this role include driving customer retention, renewals, nps and process csat. This role will involve a lot of data analysis and the candidate should be comfortable with number crunching and tools such as excel, tableau etc.
What does ‘Great’ look like in the role?
Qualifications/competencies required
Role Offered: Associate Program Manager / Program Manager
Location: Mumbai
Data Analysis,Customer Retention
Designation: Program Manager (Non-Tech)
Vacancies: 1
Experience: 1.0 Year(s) - 5.0 Year(s)
Job tags
Salary
Rs 15 - 22 lakhs p.a.