Sustaining CE Programme Manager
Location
Chennai | India
Job description
Job Title: Sustaining CE Programme Manager
Location: Chennai
About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective Take ownership for managing risk and strengthening controls in relation to the work you do.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
Hybrid Working
Structured Hybrid Role At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
With structured hybrid working initiated in BX India, colleagues are required to spend a minimum 40% time in office (TIO), which equates to two anchor days a week working from the office location. As part of your contractual working relationship with the Talent & Development team, you are expected to come into office for 2 anchor days basis your location as under:
- Pune and Chennai – Monday and Tuesday
- Noida – Monday and Wednesday
- Mumbai – Monday and Thursday
Introduction This role will be responsible for managing the operationalisation and implementation of a portfolio of key, global, bank-wide development programs, which support the Barclays people strategy.
This will include designing and owning a participant engagement and communications plan, stakeholder & budget management, supplier engagement, and measuring the business impact of development programs.
You will be working as part of a global team and will have aligned resource to support the day-to-day logistics.
You will have direct interactions with key suppliers and stakeholders, building a strong partnership approach.
What will you be doing - Own and oversees the implementation and programme management of development programmes.
- Working with the Product Directors, Content team and other relevant colleagues to scope and design the deployment of appropriate interventions/ programmes.
- Liaise with all Stakeholders of the programme to create robust plans and timelines.
- Accountable for the scheduling and quality of all programme elements.
- Ensure that all development programs meet internal governance and control standards including:
Monitoring and follow ups on the progress of the programme, milestones, timelines and workstream RAIDS
Weekly update of project plan and progress reports.
- Escalates identified risks to the leadership team for discussion and resolution.
- Manage programme budget, including the allocation of spend across entities, POs and invoice management and provide recommendations on budget spend/allocation.
- Ownership of participant experience, ensuring a high-quality journey through the programme, including timely responses, seamless programme logistics that are right first time.
- Provides oversight & direction of all support activities, including analyst, MSP and Learning services support.
- Produces MI / Analytics from sources about the programme including participant registration and evaluation, Line Manager evaluations, HRMI (i.e., Your View, retention, promotion), business impact.
- Makes recommendations to Portfolio Lead / Managers based on holistic insights for programme redesign and enhancements.
- Supports other TC activities and other programme AVPs as required.
What We're Looking For - Strong customer service orientation
- Attention to detail
- Well organised and structured, methodical approach
- Influencing and relationship skills
- High energy and enthusiasm
- Confidence to operate in large high-profile events and in front of audiences as required
- A desire to build expertise in self and contribute to the global thought leadership
A background in HR or learning with a good understanding of learning at a regional/group level across Barclays.
High-level commercial acumen, knowledge of the economy and market and customer trends affecting the business.
Good understanding of the learning cycle from TNA, design, deployment & evaluation
Skills That Will Help You In The Role - Proven Project Management skills, including strong planning and organisation approaches
- Advanced Excel (to Pivot table and Vlook-up level) and PowerPoint (Consultancy level)
- Analytical, with the ability to interpret large data sets from multiple sources
- Sharepoint and WebEx facilitation skills
- Working in a global matrix environment
- Strong Stakeholder Management
Where will you be working Chennai
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
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