Chemdelve Private Limited
Location
Bangalore | India
Job description
Roles & Responsibilities
Collaborate closely with clients to deeply understand their business objectives, challenges, and pain points related to refinery and petrochemical processes scheduling and offline blend optimization. Offer expert insights and advisory services to clients, recommending optimal strategies and approaches to leverage SCM Suite solutions (Aspen PIMS/AUP, AVEVA SPIRAL, Haverly G5). Design and develop comprehensive solutions tailored to the unique needs of each client, incorporating industry best practices and innovative technological capabilities. Lead the design and implementation of solutions that align with clients' refinery and petrochemical operations and optimization goals. Guide clients through the process of configuring SCM solutions, integrating relevant data sources, and customizing the software to suit their specific requirements. Oversee the end-to-end deployment process, ensuring successful execution within agreed project timelines and meeting or exceeding client expectations. Provide advanced technical expertise in the deployment and integration of SCM solutions into clients' existing systems and processes. Diagnose and troubleshoot complex technical issues, collaborating closely with the technical support team to develop and deliver effective solutions. Offer guidance on system upgrades, enhancements, and performance optimizations to ensure long-term success for clients. Conduct comprehensive training sessions for clients, equipping them with the knowledge and skills needed to effectively utilize SCM solutions. Deliver expert advisory services to clients, offering continuous guidance on refining and petrochemical production scheduling and offline blend optimization strategies to drive maximum value from the software suite. Foster strong collaboration across cross-functional teams, including sales, product development, and technical support, to ensure seamless solution delivery and client satisfaction. Maintain open and proactive communication with clients throughout the project lifecycle, providing regular updates, gathering feedback, and addressing any concerns. Other Responsibilities Coordinate with pre-sales to respond to RFQ/RFI/RFP on technical compliance. Custodian of success stories and publications Internal training and overview session for the sales team Collaborate with sales for prospective projects. Align with the delivery target to grow business at the existing install base. Cooperate with OEMs and feedback on feature development. Support sales team on demand with pre-sales support. Education and Qualifications B.E / B.Tech(Chemical) from recognized university. Minimum 5-7 years of relevant experience in Oil and Gas, petrochemical, or related industries, with a focus on refinery production scheduling and offline blend optimization model building. Experience in a related service organization and exposure to the refinery, Olefins, or Aromatics industries is an added advantage. Technical specification Familiarity with AspenTech/AVEVA/Haverly Refinery Supply Chain Scheduling, and Blending suite of Products (AspenTech APS/MBO/AUP, AVEVA SPIRAL, Haverly H/Sched). Modeling experience in AspenTech APS/MBO is a must. Familiarity with AspenTech/AVEVA Refinery Supply Chain Planning suite of Products (AspenTech PIMS/AUP, AVEVA SPIRAL, Haverly G5) is highly desired. Working knowledge of MS SQL Server and/or Oracle will be useful.Job tags
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