Hiring for Client Relationship Executive

Location

Mumbai | India

Job description

We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions.

To be successful as a relationship executive, you should ensure alignment between our organization's objectives and each client's needs. Ultimately, an indispensable relationship executive will take ownership of their work, including their role in promoting clients' interests.

Location : Mumbai - Malad (WFO)

Salary: 20k to 30k

Job Role & Responsibilities :Â

• Communicating with clients to understand their needs and explain product value.
• Client Relationship Management.Â
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfilment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

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