Senior Manager - People Shared Services
Location
Gurgaon | India
Job description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Job Description
The role is at a Sr. Manager level, leading talent management design and implementation of frameworks, practices, and process delivery. Evolution of Talent Management, AI-driven future thinking, research & trends, and program planning and execution. It will primarily revolve around the future of Performance management (EYP), Talent Strategy Design, Career Framework competency/Job architecture-related thinking future structural design, etc. The Talent Management and OD specialist will have the responsibility of developing and implementing a roadmap of Talent Management as a whole, from an organizational focus and industry insight lens. Be responsible for timely and smooth end-to-end solutions & implementation of the talent management frameworks, talent initiatives, projects, and systems, including global/regional program management. Partner with the relevant shared services internal teams, people strategists, other talent teams/CoEs, and internal stakeholders to deliver solutions based on talent focus. Also, work with the team throughout the year to deliver talent-related projects as per HR & business priorities and the overall global talent strategy of the company. This position involves managing a small team, collaborating with stakeholders, and ensuring that we continue to focus on strategic talent design thinking.
This role supports the Talent Management Services Lead, based out of India, as part of Global People Services.
Your Impact:
Design & Management (Strategic Design, Implementation, and Improvement)
- Designing/developing elements of Talent Management Strategy and Implementation Plan in alignment with the future of work.
- Work on career & competency frame design and company-level implementation along with Business leaders, and internal HR partners, and collaborators
- Work on the next level of thinking towards Performance Management, Fluid Promotions, and the future of work with respect to talent strategy.
- Provide the industry benchmark and primary and secondary research for various Talent Initiatives/global talent management projects.
- Create and integrate talent frames like
Job description
s, Role Descriptions, and Internal Job posting blueprints to the overall talent structural design and career and growth experience of people. - Work with the Talent and People Strategists, Internal teams, and Business POCs to create wireframes for project planning and execution.
- Responsible for proactively identifying process gaps and providing appropriate solutions.
- Lead process improvement initiatives to improve process efficiency on talent processes.
- Act as a consultant and source of knowledge to the business/HRBP in the various organizational development domains and change management processes.
- Stay updated on industry trends and best practices in organizational development, incorporating innovative ideas into the company's approach to talent and culture.
Stakeholder Management
- Work with Leaders and Internal HR stakeholders to establish ideas, and options and influence decision-making towards future talent strategy design.
- Create buy-in and socialize the approach, timelines, and processes.
- Collaborate with various internal stakeholders on project planning and work with the team towards seamless implementation.
- Partner with stakeholders, and keep them involved in various talent programs and initiatives to ensure positive working relationships.
- Identify conflicts, and take support from the team lead (where required) to appropriately confront and resolve conflicts.
Communication and Change Management
- Lead and facilitate talent-related change management strategic initiatives.
- Ensure integrated global HR change management and communications approaches are being developed and implemented for talent programs.
- Build and foster HR program/project and change management capability define a set of global standards and design, develop, and deploy change management and communication toolkits.
- Support and collaborate with the global Internal Communications team in a global cascade of talent initiatives, programs, and priorities, building content and decks as appropriate.
- Work with regional HR leads to enable a regional cascade of talent initiatives and programs to drive awareness and adoption.
- Create a communication plan and content materials (emails, presentation decks, intranet, posters, videos, presentations, etc.)
- Collaborate with cross-functional teams to diagnose organizational challenges and design tailored solutions that enhance the adoption of new talent initiatives and overall effectiveness.
- Develop and maintain effective communication channels to ensure alignment between HR initiatives and organizational objectives.
Project Management
- Lead talent management operational design and solutions of talent strategies/initiatives with stakeholders and internal partners.
- Work with stakeholders, within their own team and across businesses, to close on the overall plan/approach for the Talent Management Services Track.
- Create high and mid-level and detailed project plans, estimate LOE, and highlight dependencies on independent as well as joint projects.
- Responsible for the successful delivery of the project/assigned tasks - assess the needs, engage with stakeholders, proactively identify roadblocks/risks propose mitigation solutions, and create/track the project plan.
- Own end-to-end process of project managing from planning to execution but allocate activities to team members and ensure expectations are managed.
- Responsible for ensuring the low-level plan is implemented by the team, timelines are met, and the quality of results is maintained.
- Be the point of contact for answering questions, addressing issues, and providing solutions within and outside the Talent Management team.
Reporting & Trend Analysis
- Ensure accurate reporting is enabled keeping in mind the requirements and interests of the audience, leaders, and stakeholders.
- Lead and manage insights and data analysis for the rewards and promotions thinking.
- Identify trends and work with leads to plan for the future of talent initiatives and reporting along with the Talent Analytics team.
- Help in designing and creating measurement dashboards for talent-related trends and analytics.
- Ensure, that deep data analysis and research strategy is coherent and aligned to business needs.
Team Management
- Drive higher performance of team members, describe actions & results for successful performance, and deliver their roles with minimum supervision.
- Build a collaborative team environment and ensure performance is recognized when critical actions are delivered.
- Mentor and guide team members in planning their career growth.
- Facilitate learning & development and identify opportunities aligned to their aspirations.
Organizational/ People Success Initiatives
- Contribute towards overall company events such as hiring, training (Onboarding Programs), Trainee integration, People growth, etc.
- Participate in internal initiatives/ projects/ taskforces across People Success teams or at a company level.
Qualifications
Your Skills & Experience:
- Subject Mater's Expertise in Talent Management design, Organization Effectiveness frameworks, and Practices
- In-depth knowledge of Career & Competency Framework, Performance Management, Org Design
- Adept at Global/multicultural stakeholder management and good Influencing skills
- Experience in research, external and internal benchmarking
- Strong Consulting Skills and Stakeholder Management/ Business Partner
- Strong project/ Program management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
- Design Thinking/Solution Design
- High Learning and Change Agility
- Ability to navigate and influence senior leaders and stakeholders.
- Proven experience in driving organizational effectiveness, implementing strategic initiatives, and fostering a positive workplace culture.
Key Success Trait Requirements:
- Excellent Written and Verbal communication skills.
- Ability to Multi-task in a fast-paced, dynamic environment.
- Demonstrated ability to manage senior stakeholders.
- Ability to work in cross–functional/global teams.
- Effective presentation and consultation skills
- Collaboration & Team Player
A Tip from the Hiring Manager:
Ideal candidates should possess the confidence to articulate complex ideas and strong facilitation/influencing skills. This person should be Proactive, take ownership/accountability, and have good interpersonal. Self–motivated, disciplined, and a strong focus on Client/ Stakeholder orientation. High level of professionalism, integrity, and ethical behavior.
Additional Information
- Gender-Neutral Policy
- 18 paid holidays throughout the year.
- Generous parental leave and new parent transition program
- Flexible work arrangements
- Employee Assistance Programs to help you in wellness and well-being
Job tags
Salary
