Manager - Circle Performance Management

Location

Patna | India

Job description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

TM -RAN- 2G/3G/4G/VoLTE, Networks

M1

Technology / Quality

PATNA

Hiring Manager

This role will be accountable for analysis of network performance (2G/3G/4G/VoLTE ) through various KPIs, drive test results, customer feedback and initiate necessary optimization of network to achieve the best network quality and rank first in the benchmarking. This position is also responsible for capacity planning, re-engineering of radio database parameters to ensure optimal network quality.

• Network performance analysis through OSS/drive test data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience
• Provide support to circle zonal team in all aspects of RAN network.
• Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.
• Network heath check to ensure consistent performance - drive SA alarms/parameter audit.
• Timely auditing & reengineering of radio database parameters , SCFT audit & Performance monitoring of new roll out sites
• Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and Transmission BW upgrade etc.
• Analysis of customer complaints and solving them effectively

• In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
• Hands on experience to use optimization tools
• Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
• Very good cross functional co-ordination and driving skills
• Customer centric, Innovative , Ambitious and competitive & task oriented

B-Tech Electronics and Telecommunications with 4+ years of experience

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

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