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Location

Bangalore | India

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Job description

'Greetings from Mind Click Technologies'

Openings for International Voice Process for Customer Support Associate

For more details
Contact HR L
6360967889
[HIDDEN TEXT]

Role & responsibilities

Work on resolving customer queries in a timely and accurate way, via phone, email, or chat
Work on recommending solutions and guiding product users through features and functionalities
Identify customer needs and help customers use specific features
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share it with our product, sales and marketing teams
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance

Eligibility:

Willingness to do manage customers and handle escalations
Excellent Communication mandate
Graduates freshers and Undergraduates with minimum 1yr of experience required.

Perks :

Salary :
Fresher's - 18k to 22k TH
Experience - Up to 30k TH + Inc
2 way free cab

For more details
Contact HR L
6360967889
[HIDDEN TEXT]

**********Do refer your friends**********

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Job tags

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Salary