Location
Chennai | India
Job description
Job Description (Posting).
'Must Have Skills:
8-9 years of experience in deployment & implementation of Privileged Identity Management using CyberArk solution for large scale customers across various industry verticals
Play active role in the execution of the project and demonstrate strong technical leadership
Have a strong knowledge of the CyberArk privileged account security suite CyberArk version 7.x, 8.x, 9.x and 10.x.
Experience in the use of CyberArk PACLI to automate tasks related to user and safe management.
Good understating of CyberArk components like EPM, OPM, AIM, etc.
Capture detailed requirements for the CyberArk solution based on input from platform owners, eco-system owners, the target architecture and high-level requirements.
Design and Architecture of the overall CyberArk implementation.
Performing compliance checks on CyberArk for IT security safes and to Provide alerts and reports appropriately. Investigate, Provide RCA and resolve Incidents.
Open to travel as and when required for deployment at customer sites
Be a strong team player
Advanced knowledge of windows/VMware administration.
Advanced knowledge of Windows Cluster Server
Strong grasp of network design, application/infrastructure security concepts, techniques, technologies, and tools
Experience in working in an on/offshore environment and proven track record of delivering quality outcomes
Customer service background able to empathize with customer and own the issues raised to resolution
Leading team contribution to any queries requiring technical specialist input
Other Required Skills:
Experience in deployment and implementation of any of the other PIM tools:
o CA PAM (Xceedium)
o BeyondTrust
o Quest / OneIdentity
o Thycotic
o ERPM
Good understanding of LDAP concepts and working experience with at least few of the following directories:
o Oracle Internet Directory/Oracle Virtual Directory
o Sun Directory Server
o Active Directory
o Tivoli Directory Server
o Novell Directory Server
o CA Directory
Experience in using database client tools like Toad, etc.
Experience in using standard protocols like SSH, Telnet, RDP, etc. and related tools like Putty.
Experience in working with the Network devices like firewalls, routers, etc.
Should have the ability to understand customer scenario and requirements (may include customized integration situations) and be capable of suggesting solutions.
Excellent communication skills and ability to work with global counterparts.
Knowledge of basic networking
Experience in Windows and Linux operating systems from PIM integration and debugging perspective
Exposure to virtual environments with experience in integrating ESX, ESX(i) hosts with the PIM solution.
Good troubleshooting skills
Runbook documentation
Qualifications:
8-9 years of strong PAM implementation experience
Strong oral and written communications skills
Customer Facing Exposure is must
Open to travel requirements'
(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Qualification
B-Tech
Skill (Primary)
Technical Skills-Framework-Windows-Identity Access Management - CyberArk
Job tags
Salary
