Location
Mahesana | India
Job description
The primary responsibilities of the Telesales will include:
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
- Maintaining accurate records of customer interactions and sales activities in our CRM/ERP system.
To successfully fulfill these responsibilities, we are seeking a candidate with the following requirement:
- Diploma or equivalent.
- Work experience as a Telesales, Telemarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
- Familiarity with CRM/ERP software and basic computer skills.
tele sales,executive
Designation: TELE SALES
Vacancies: 2
Experience: 1.0 Year(s) - 3.0 Year(s)
Job tags
Salary
Rs 1.4 - 3 lakhs p.a.