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Delivery Manager (US Staffing)


Infojini Inc


Location

Mumbai | India


Job description

Job Title : Delivery Manager-US Staffing

Department : US Staffing

Reporting : CEO

Location/Unit: Mumbai (Thane)

Shift Timing: 6:30 PM IST to 4:00 AM IST

Experience 15 + Years

Job Objective

Primary Responsibilities

Job responsibilities involve but are not limited to: -

Monitor the recruiting workflow and provide prioritizing to ensure attainment of service level expectations.

Responsible for planning and executing client deliverables & achieving the revenue targets from the assigned account.

Responsible for maintaining Business metrics, Client SLA & scorecard management.

Client Relationship Management: Build and maintain strong relationships with enterprise clients, understanding their business objectives and aligning our services to meet their needs.

Act as the main point of contact for clients, addressing concerns, resolving issues, and proactively communicating updates.

Service Delivery Oversight: Oversee the end-to-end delivery of Enterprise Managed Services, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).

Provide leadership and guidance to a team of service delivery professionals, fostering a positive and high-performance work environment.

Performance Monitoring and Reporting: Implement and manage performance monitoring tools and processes to track service delivery metrics.

Implement best practices and lessons learned to enhance Enterprise Managed Services s overall quality and efficiency.

Delivered on team's targets and meeting overall quality parameters. Maintained reports for tracking the team's productivity.

Extensive experience in end-to-end recruitment – resume sourcing, candidate screening, Interview setup, interview prep-up, rate negotiation, offer extension to closing the offer & post placement support.

Expertise in working on Job Portals & Recruitment platforms such as: LinkedIn Recruiter, Dice, indeed, Career Builder, Monster, Zip Recruiter

Knowledge of working on various technologies & Niche needs.

Knowledge of US Tax Terms – W2, C2C, 1099.

Achieve performance and revenue targets

Meet submission, closure and other operations targets.

Team retention, motivation, and training

Innovation and continuous improvement in our recruitment process

REQUIRED SKILLS AND EXPERIENCE

Aptitude, attitude, integrity and the right communication skills are very important for this role of Recruitment Manager US Recruitment.

You will be a perfect fit for the role of a Recruitment Manager US Recruitment if you:

Have an eye for process and innovation.

Have a good understanding of IT and related areas. A huge plus if you are a technology geek.

Are comfortable working with targets and competent enough to achieve them

Are ambitious, motivated, & career-driven

Are outgoing & social, the kind who makes new friends easily

Are a great communicator: in-person, on the phone, and in writing

Are positive-minded, team-oriented and coach-able for personal improvement

Benefits:

Ø Excellent compensation offered as per Industry Standards.

Ø Free meal facility

Ø Pick up & drop.

Ø Relocation Assistance

Ø Employee-friendly Corporate Work culture.

Ø Medical Insurance


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