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Location

India | India

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Job description

Sales Engineer

ZwickRoell is the world's leading supplier of materials testing machines. Our materials testing machines are used worldwide in R&D and quality assurance in more than 20 industries. For more than 160 years, ZwickRoell has stood for reliable test results, excellent services, and quality and reliability in materials and components testing in over 56 countries.

The ZwickRoell Group employs over 1,800 employees worldwide - many of them for years or even decades. Their knowledge, ability and commitment characterize the Group. The basis of our success is created through an open cooperation and a passionate commitment to our customers!

Job overview:

The After Sales Technical Engineer is responsible to promote the sale of high precision sensors, grips, tools and software to existing ZwickRoell customers through remote and on-site product and application consulting.  He/she provides ZwickRoell India service personnel with technical support for the promotion and sales of products to existing customers. This role works closely with the in-house After Sales team and Field Service Engineer team. Objectives, responsibilities, prioritization, project definition and administrative matters are defined by the Regional Service Manager (Line Manager).

Location: Vadodara, Gujarat (India)

Responsibilities

Visit existing ZwickRoell customers to understand challenges and needs to consult them on standard to complex solutions

Coordinate with After Sales and Field Service teams to bring non-duplicating value-add in customer interactions

Support After Sales team in sales process and in preparing technically complex quotations.

Provide technical support to After Sales and Field Service Engineers for After Sales activities.

Support After Sales team with updates in CRM system and provide data as required by the Service Management

Uses TopSell concepts and processes to assist others in the service team, as well as acting independently in accounts and sales situations, when required.

Presents technical customer training courses.

Acts as liaison with sales/customers and ZRX to provide input on product and service improvements.

Fulfil ad-hoc duties and projects assigned by Regional Service Manager.

Education, Experience & Requirements

Education

Bachelor degree in engineering (Mechanical / Metallurgy)

Experience

3 to 5 years of experience in sales of material testing machines or other industrial products.

Working experience in measurement and analytical instruments or materials testing is preferred.

Requirements

Basic knowledge of Materials testing & Materials properties.

Basic knowledge of Hydraulics, Pneumatics, Electrical, Electronics, Hardware & Software.

Experience in pre-sales or after sales of Materials Testing Machines or similar industrial products.

Proficiency with PC software, good knowledge of MS Office and CRM software.

Strong professional communication skills.

Ability to work independently, goal-oriented and has a flexible approach to work.

Ability to work under pressure.

Willing to travel to attend customer meetings and technical visits.

Willing to undergo continuous re-training.

Possesses a valid driving license.

Proficiency in English language.

Proficiency in a local Indian language and German language would be advantageous.

50…70% travel requirement within Vadodara, Gurgaon, Pune India.

Interested?

Are you open-minded and passionate about what you do?

Please e-mail your detailed curriculum vitae to

[email protected]

Only short-listed candidates will be notified.

Please visit www.zwickroell.com to know more about the company.

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Job tags

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Salary