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Desktop Support Engineer


Tata Group


Location

Secunderabad | India


Job description

Job Description
Job Description

Required Information
Details
1 Role -Desktop Support Engineer
2 Required Technical Skill Set -Desktop Support
3 Desired Experience Range 4-6 Years
Location of Requirement India

Desired Competencies (Technical/Behavioral Competency)
Must-Have
Expertise on windows 10/11 administrations
Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues
Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices)
Hands on Experience on MS Office upgrades / deployments
Working knowledge on Dell laptops/Desktops hardware issues
Troubleshooting of Office issues
Knowledge in troubleshooting VPN related issues
Mobile Device Management support
Experience on Windows Imaging process using SCCM
Experience on Data Migration tools and O365 One drive
Knowledge on one drive
Good communication skills.

Good-to-Have
SCCM Knowledge
Experience on Office 2016 upgrades / Deployments
Microsoft windows 10 Certification

Desired Candidate Profile
Qualifications :BACHELOR OF TECHNOLOGY


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