Assistant Restuarant Manager
Location
Bathinda | India
Job description
- The Assistant Restaurant Manager plays a key role in supporting the overall operation and success of the restaurant
- This position involves assisting the Restaurant Manager in daily operations, staff management, customer service, and ensuring that the establishment meets and exceeds its financial goals
- The Assistant Restaurant Manager should be a skilled leader with strong organizational and communication abilities
Key Responsibilities:
- Staff Supervision and Training:
- Assist in recruiting, hiring, and training restaurant staff.
- Schedule and manage staff shifts to ensure adequate coverage during peak hours.
- Provide ongoing training and development for team members.
- Address performance issues and conduct performance evaluations.
- Customer Service:
- Ensure high levels of customer satisfaction by monitoring service quality.
- Handle customer complaints and concerns in a professional and efficient manner.
- Interact with customers to gather feedback and make improvements.
- Operational Management:
- Collaborate with the Restaurant Manager to develop and implement operational policies and procedures.
- Oversee day-to-day restaurant operations, including opening and closing procedures.
- Monitor inventory levels and place orders for supplies as needed.
- Ensure compliance with health and safety regulations.
- Financial Management:
- Assist in budgeting and forecasting to achieve financial targets.
- Monitor and control operating costs and expenses.
- Implement strategies to maximize profitability and reduce waste.
- Team Leadership:
- Motivate and lead the restaurant team to deliver exceptional service.
- Foster a positive and collaborative work environment.
- Delegate tasks and responsibilities effectively.
- Quality Control:
- Monitor food and beverage quality to uphold the restaurants standards.
- Conduct regular inspections to ensure cleanliness and maintenance of the premises.
- Collaborate with the kitchen staff to maintain menu consistency.
- Marketing and Promotion:
- Assist in planning and executing marketing and promotional activities.
- Work with the marketing team to develop and implement strategies to attract and retain customers.
- Reporting:
- Generate and analyze reports on key performance indicators.
- Provide regular updates to the Restaurant Manager on operational and financial performance.
Qualifications and Skills:
- Proven experience in a supervisory or managerial role within the restaurant industry.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Knowledge of restaurant operations, including food safety and sanitation.
- Familiarity with point-of-sale systems and other restaurant-related software.
- Ability to work in a fast-paced environment and make decisions under pressure.
- Flexibility to work evenings, weekends, and holidays as needed.
Education and Experience:
- High school diploma or equivalent; degree in hospitality or related field is a plus.
- Previous experience in a similar role within the restaurant industry.
- The Assistant Restaurant Manager is a critical member of the management team, contributing to the overall success of the restaurant through effective leadership, operational excellence, and a commitment to delivering a superior dining experience for customers.
Job tags
Salary
