Barclays
Location
Delhi | India
Job description
Job Title: Senior Fraud Analyst
Location: Noida
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
Hybrid Working
Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
Introduction:
The purpose of this role within Fraud Transaction Cycle (FTC) - Fraud Analytics, is the provision of data driven analytics for the management of Fraud decision strategy, to maximise the performance of Fraud risk systems, toolkits and associated data and processes to contribute directly to the proactive detection of fraud and the reduction of fraud losses while minimising impact to our genuine customers and their transactions.
What will you be doing
o Ensure adherence to daily schedule and service level agreements (SLAs).
o Develop analyse, and monitor fraud detection systems and fraud scorecards.
o Prepare MI reports related to fraud hot leads, banking and card fraud analytics and fraud systems.
o Identify process improvement opportunities through innovative techniques of analysis/segmentation.
o Manage and monitor quality for own work.
o Monitor and review the SLAs and provide daily / weekly reports to the client on SLAs and metrics.
o Act as an interface with the client to resolve issues/ disagreements, if any.
o Take on a segment specialism e,g Digital/First Party process and for that segment take responsibility for monitoring performance and driving change. Act as an expert within the Fraud Risk Management team for that segment.
o Regular Monitoring of Fraud trends to proactively identify opportunities to revise and enhance ongoing strategy or device new one to prevent fraud and reduce genuine customer impact
o Help ensure regular delivery of standardized MI Pack to agreed stakeholders
o Review of analytical deliveries & ad-hoc requests and their completeness from quality ,timeline and usability
What we're looking for:
o Analytical ability - Must have a clear understanding and experience in performing data analysis
o Technical skills - Strong competence in the use of SAS, SQL, Excel, Outlook and Word.
o Team working - Ability to work with and in cross-functional and virtual teams across locations.
o Communication - Strong communication skills with the ability to think quickly understandable way for both technical and non-technical audiences.
o Innovation - Ability to develop innovative ways to solve complex problems, within particular constraints.
o Planning and Organisation - Ability to prioritise work in order to maximise value for the business
o Organisational awareness - Ability to see the 'whole picture' and recognise the impact and opportunities of activities across the organisation.
o Educational Qualification: Graduate in Mathematics/Statistics/Economics/B. Tech/BE
Skills that will help you in the role:
o Ability to absorb large quantities of data at speed, making the right decisions quickly with limited data availability
o Practical experience of key data analysis techniques CHAID/CART, Regression, Score Card and Clustering
o A self-motivated team player who is able to define structure and prioritise work for self, but who also has the flexibility and capability to change priorities when circumstances dictate.
o Working knowledge of Fraud, or similar risk systems, such as Hunter and Falcon, preferably with experience in the use of data analytics and statistical techniques to optimise rules and strategies within such systems.
o Ability to use a query language such as SAS/SQL to manipulate and analyse large and complex data sources
o Excellent communication skills, both verbal and written
o Preferred Qualification: Masters in Mathematics/Statistics/Economics/Operation Research
o Working knowledge of BIG Data( Hive, Impala etc.) and Machine learning techniques(Random forest, SVM etc.)
Where will you be working
Noida
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
Job tags
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