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Location

Bangalore | India

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Job description

Responsibilities:

- Conduct outbound calls to existing customers for renewal of services/products.

- Utilize tele-sales techniques to persuade customers to renew their subscriptions/plans.

- Maintain accurate records of customer interactions and transactions.

- Address customer queries and concerns promptly and professionally.

- Collaborate with the sales team to identify opportunities for upselling or cross-selling products/services.

- Meet or exceed monthly renewal targets.

Requirements:

For Freshers:

- Excellent communication skills in English, rated at 9 on a scale of 10.

- Strong communication skills in Hindi, rated at 8/9 on a scale of 10.

- Ability to learn quickly and adapt to a fast-paced environment.

- Customer-focused mindset and willingness to work in a target-driven role.

For Experienced Candidates:

- Proven experience in tele-sales or call centre environment.

- Exceptional communication skills in English, rated at 9 on a scale of 10.

- Strong communication skills in Hindi, rated at 8/9 on a scale of 10.

- Ability to handle multiple tasks and work under pressure.

- Excellent interpersonal skills and a customer-focused approach.

- Immediate availability for joining.

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Job tags

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Salary