Snaphunt Pte. Ltd.
Location
Gurgaon | India
Job description
A role that offers a breadth of learning opportunities
Work alongside & learn from best in class talent Our client is a fast growing Fintech Company offering financial solutions to all kinds of financial needs of individuals through our platform where individuals can buy financial products and services on Pan-India basis. The Job You will be responsible for : - Handling inbound calls and emails in a professional manner. - Resolving customer inquiries and requests and ensuring strong customer satisfaction. - Working with various internal teams to ensure prompt and accurate order processing and delivery. - Escalating customer feedback as required. Ideal Candidate: - You have at least 1 year experience within a Customer Service or Telesales role, ideally within the the Financial Services Industry and FinTech industry. - You possess excellent interpersonal as well as written and verbal communication skills. - You have working knowledge of sales, telesales, sales executive, tele calling and communication - You are highly goal driven and work well in fast paced environments - You are a strong networker & relationship builder - You pay strong attention to detail and deliver work that is of a high standardJob tags
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