Unilever
Location
Bangalore | India
Job description
JOB TITLE: Assistant Manager – Product Data Management
LOCATION: UniOps, Bangalore About Unilever Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you'll be surrounded by inspiring leaders and supportive peers. Among them, you'll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we'll work to help you become a better you. About Uniops Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit. Business Background UniOps' purpose unleashes the power of people, experiences, technology, data, and performance to deliver experiences that grow, fuel, and protect Unilever and our stakeholders. The Data and Analytics (D&A) team plays a critical role in driving Unilever's Growth and Fuel for Growth, empowering our people to make smarter and faster decisions to unlock value. Our vision is to transform Unilever to become truly Data Intelligent, delivering superior performance through data-driven decisions. About D&A – Context And Vision Digital technology is transforming business, creating huge amounts of data. Our belief is that those companies that can truly harness data and deploy analytics at scale, will be those that succeed in the future. Our vision is to elevate data and data use across Unilever, to transform Unilever into a Data-Intelligent enterprise, where every decision and action is powered by the best data and advanced analytics (AI) to deliver on our business goals. It's about empowering our employees, helping them to make smarter and faster decisions and freeing up their capacity to focus on growth and the decisions that matter. Decisions about our categories, brands, channels, key markets, and our people. We are helping to lead Unilever into the Future of Work, combining the best of human intelligence and machine through data-intelligent decision-making. Who We Are And What We Do We are a passionate team of over 350 data experts, data scientists, information experts, technical specialists, and business analysts. We operate as 'One D&A', made up of Global engagement and expertise teams, based in our key hubs including India, the UK, and US, and local UniOps in Market D&A teams, based in our key markets. Together, we combine the best of global for scale and efficiency, and local for intimacy and impact. 'We are in the midst of a paradigm shift where the intelligence of machines will complement human ingenuity to do good, do better and smarter' – Sanjiv Mehta, Unilever President, South Asia Our Key Objectives As D&A Are To Set the Unilever data strategy and lay the foundations to maximise the value of our data . Deliver the connected Data Platform to accelerate access to integrated and trusted data at scale across the company for analytics and decisions . Embed core data and analytics capabilities , leading to automation, AI, and Big Data to boost Unilever's decision intelligence. Lead the Data and Analytics Culture to build a future-fit workforce that values and adopts data-intelligent decision-making across all levels. We are also passionate about powering our growth with purpose, building a diverse and inclusive team and culture, for example through our #WomenInData program, and continuing to innovate in the use of data and AI to meet our sustainability goals. Role Profile For Unilever to competently operate in the new digital world, we will need to significantly transform our processes, behaviors, cross-organization structures & supporting IT eco-system to enable fast, accurate and seamless end-to-end management of the data, content and codes that are directly related to the individual components and products (CUs) we buy, produce, sell and advertise. Real-time, high quality, product-linked data for product development, procurement, production and associated communication, combined with a feedback loop of external market and consumer data for better decision making, will be critical to achieving speed and agility in bringing winning products to market. It will also be fundamental to managing costs and driving business growth. This new approach will need to be rooted in deep behavior change in how we create, publish and reuse data and content, that is right-first-time, and then augmented by new digital/data/robotic technologies to accelerate the e2e product data management process with speed and accuracy. This vision of end-to-end product data management supported by a data highway, from material supplier to external consumer touchpoints in both the physical and digital world (ie pack on shelf, brand.com, eComm, carelines, traceability sites etc) is fundamental do drive the digital transformation. CARA (standing for Content Authoring Reuse and Assembly) will manage product content and orchestrate the processes we use to create and communicate it, covering all physical and digital touchpoints (e.g. physical pack, brand.com, ecommerce, Carelines, SmartLabel, etc). CARA is an integrated capability which will enable Unilever to achieve the following Vision: 'Our product content is comprehensive, correct, readily available and efficiently produced. It is seamlessly reused across all our channels enabling us to communicate in an accurate, consistent and engaging way about our products with our consumers'. CARA is planned to be designed, developed and implemented in releases to ensure a smooth business transition to the digital transformation. CARA 2.0 will manage the orchestration of the upstream product data which encompass integration will Innoflex (project data), TAB (The Asset Bank) for assets like images and logos, R&D PLM /PIT for formulation and packaging data and Blue and PMA (Print Management Agencies) for the creation, coordination and approval of artworks. First deployment markets will be Foods and Refreshment in Europe and North America. CARA 3.0 will prioritize the integration of master code management programme (mainly NeCo), end-to-end claims management (from ideation, substation, risk assessment and local adaptions) and the initial aspects of downstream data provision related to R&D data for on-line communications with consumers (powered by the integration with Smart Label / PIOTI). CARA 4.0 will deliver the vision of end-to-end product data with the provision of the entire upstream data (collected and orchestrated in CARA 2.0 and expanded by CARA 3.0) to the downstream systems like PIM2C, KWERY, PCP, brand.com to then, drive entirely the digital transformation journey. Key Accountabilities This role will focus on the execution of the CARA PDM Adoption Activities and supporting the PDM CARA User Community as defined in the Global PDM CARA Adoption Model. You will support the end users in their daily Operations in CARA and You will monitor the high qualitative data standards in CARA. You will service the user community in the creation of projects and products and You will be responsible for a fast and efficient incident management resolution. You will deliver impactful insights based on the reliable product data. This is a unique opportunity to operate in a global digital transformation program, where you are working very closely with the CARA user community and the Technology support teams of the various platforms as part of the PDM Integration Landscape. You have will be working across the business groups in line with the PDM CARA roadmap. Product Data Management program is one the key priorities to be delivered and you can be part of this journey. CARA End User Adoption. This role will focus on the execution of the CARA PDM Adoption Activities and supporting the PDM CARA User Community as defined in the Global PDM CARA Adoption Model. You will support the end users in their daily Operations in CARA and You will monitor the high qualitative data standards in CARA. You will service the user community in the creation of projects and products and You will be responsible for a fast and efficient incident management resolution. You will deliver impactful insights based on the reliable product data. This is a unique opportunity to operate in a global digital transformation program, where you are working very closely with the CARA user community and the Technology support teams of the various platforms as part of the PDM Integration Landscape. You have will be working across the business groups in line with the PDM CARA roadmap. Product Data Management program is one the key priorities to be delivered and you can be part of this journey. CARA End User Adoption As part of the Adoption team, You are 1st contact for the CARA End User Community. You guide the end users in the creation/progress of their projects and products in CARA during the Adoption. In BAU you manage/facilitate user queries , incidents and access requests You ensure fast en efficient execution of the adoption process. You Provide Refresher Training to the users. CARA Adoption & Training Documentation All CARA support & Training documentation must meet the agreed quality standards (complete and up to date) and easy accessible for the CARA End User. You own the creation, quality of the documentation and the accessibility for the end users. Data Service & Maintenance You monitor the BAU E2E process in CARA and ensure that all functionalities, and data values are up to date, accessible and working as per SOP.You work closely with all relevant platform data representatives so we can manage the data changes (e.g. LOV's) proactive to minimize the impact on the CARA Operations Data Collection and Creation You will collect project and product data as per defined process and bring this up to right level of completion and quality. You will create projects & products in CARA and monitor the progress. You resolve data incidents in the creation process in collaboration with the technology support teams. You support the automation of the data entry activities. Insights You deliver impactful insights (KPI/reports) to measure the adoption in collaboration with the Reporting team. All About You We encourage you to apply if you meet 80% or more of what we're looking for below. We understand not everyone will meet all the requirements, but you might have skills we didn't know we need! Essential ExperienceJob tags
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