Quess IT Staffing
Location
Bangalore | India
Job description
Job Description :We are seeking an experienced JIRA Administrator with a strong background in administering JIRA and JIRA Align platforms. The ideal candidate should have 5-10 years of experience in JIRA administration and be comfortable utilizing monitoring tools like Jira and Jira Align, particularly for tracking Agile work above the typical team level.Responsibilities : Administer JIRA and JIRA Align platforms, ensuring optimal performance, security, and availability. Configure and customize JIRA and JIRA Align to meet the needs of various teams and stakeholders. Collaborate with cross-functional teams to gather requirements and implement solutions using JIRA and JIRA Align. Manage user permissions, roles, and groups within JIRA and JIRA Align. Create and maintain custom workflows, dashboards, and reports in JIRA and JIRA Align. Provide technical support and troubleshooting assistance to users experiencing issues with JIRA and JIRA Align. Train users on best practices for utilizing JIRA and JIRA Align effectively. Stay updated with the latest features and capabilities of JIRA and JIRA Align and recommend improvements or enhancements as needed.Work closely with Atlassian support to resolve any technical issues or escalate bugs as necessary. Monitor system performance and proactively identify and address any issues or bottlenecks. Collaborate with other IT teams to integrate JIRA and JIRA Align with other tools and systems as needed. Requirements : Bachelor's degree in Computer Science, Information Technology, or a related field. 5-10 years of experience in JIRA administration, with a focus on JIRA and JIRA Align. Strong understanding of Agile methodologies and experience in tracking Agile work at the program or portfolio level. Proficiency in configuring and customizing JIRA and JIRA Align, including workflows, dashboards, and reports. Experience in managing user permissions, roles, and groups within JIRA and JIRA Align. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration abilities. Ability to work effectively in a fast-paced environment and manage multiple priorities. Atlassian certification(s) such as Atlassian Certified JIRA Administrator (ACP-JA) or similar is a plus. (ref:hirist.tech)
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