Location
Manesar | India
Job description
Analysis and resolution of repeated/short duration and complex Network fault cases and recommendation for preventive & corrective actions for enhanced customer experience
Deliverables:-
- Resolution of complex and escalated problems
- Adaptation of new product/technologies
- Cross-functional team work
- Knowledge Sharing
- Processes development
Decision level:-
- Decision making for execution of corrective action to resolve particular problem
- Involvement of other stakeholders/OEMs
- Decision for Implementing changes in SoP
- Preventive action implementation
- Implementation of system to support new product and services
Key Competencies:-
- In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains
- Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP
- Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment
- Excellent Problem Solving skill
- Adaptation of new product and technologies
- Excellent Customer focus
- Good Collaboration with cross-functional domains
- Inter-personal skills & Decision making
- Team/People Management
Educational Level
B. Tech [ Electronics & Communications Engineering ]
Working Experience
4-5 years
Job tags
Salary
